FAQs

Hydroxypropylmethylcellulose (HPMC), also known as Hypromellose, is a plant derived cellulose and is commonly used as an alternative to gelatin.  Our HPMC capsules are made from pine trees; they are fully vegan and sustainably produced.

We don’t use enteric coating as our capsules offer unique properties of acid resistance in low pH environments like the stomach, but dissolve quickly in the pH neutral environment of the intestinal tract.

It is possible to make a payment via PayPal even if you don’t have an account. Just proceed through the payment steps, enter the required information, and you should see an option allowing you to select the ‘Continue without PayPal Account’ checkbox.

You can find out the ingredients and their quantities by referring to the information provided on the product labels.  All of our capsules are 100% pure with no artificial additives, binders or fillers.

We typically ship all orders on the same working day, and we provide FREE Delivery for all our products. Your order should arrive within 3-5 days via Royal Mail Signed For Post or Express Courier service.

Refund and Returns Policy

We can provide Royal Mail Special Delivery or Express Delivery option, ensuring your order arrives the next day. To use this service, please ensure you place your order by 11am on a weekday. You’ll find the option to add this service for an extra fee during checkout.

We accept all items for a full refund within 30 days of purchase as long as the item is unopened and in its original condition.

We are not responsible for the shipping costs of returning unwanted items. For your protection we would recommend the order is sent back on recorded / trackable service. Once the item has been received we will either process a full refund or send an alternative product you have requested. 

Refund and Returns Policy